Protect Yourself and Report the Latest Frauds, Scams, Spams, Fakes, Identify Theft Hacks and Hoaxes
This page lists the most recent fraud, scam, identity theft and other consumer complaints available for each area (country, state, province, etc) that compiles the statistics. If your area's stats are not listed here, and you know where to find them, click here to let us know where they can be found.
Identity theft is once more the top complaint received by the Federal Trade Commission, which has released its 2017 annual report of complaints. using data collected in 2016.
The FTC report gives national data, as well as a state-by-state accounting of top complaint categories and a listing of the metropolitan areas that generated the most complaints. This includes the top 50 metropolitan areas for both fraud complaints and identity theft complaints.
Below is the FTC report top ten consumer complaints, followed by Money Magazine's list, The consumer Federation of America and those from states that publish a list.
Besides a description, the FTC (and some states) provide the total number of complaints they received and the percent each category is of the total.
We've included NY state for comparison. You can find the state lists, too. Click here to see the stats for Arizona, Illinois, Ohio and Oregon And Click here for Missouri, New York, Oregon, Ohio and Texas
CNN Money Magazine
|Consumer Fed of America||New York|
Car shoppers reported misleading advertising for new and used cars, faulty
repairs, leasing and towing disputes and getting suckered into buying lemons.
|1. Auto: The top consumer complaints are misrepresentations in advertising or sales of new and used cars, lemons, faulty repairs, and leasing or towing disputes.||
(internet services & service providers; data privacy & security; consumer frauds)
Imposter Scams, Scammers claiming to represent
2. Home Improvement/ Construction
Home owners griped of shoddy work, as well as failure to start or finish thework altogether.
|2. Home Improvement / Construction: The runner up for the most complaints includes shoddy work, and failure to start or complete home improvement jobs.||
(buying, leasing, repair, service contracts, rentals)
3. Credit & Debt Collection
Borrowers complained of hidden fees, billing and fee disputes, mortgage-related fraud, predatory lending, illegal or abusive debt-collection tactics and questionable credit repair services.
3. Utilities: Bringing us into the top three are
service problems or billing disputes with phone, cable, satellite,
Internet, electric, and gas services.
3. Consumer- Related Services
(security systems; restaurant/ catering services; tech repairs)
Telephone and Mobile Services
4. Retail sales and Utilities
Consumers singled out items ringing up at a higher price than marked, misleading ads, defective merchandise, service and billing disputes with a variety of providers, including phone, cable, satellite, Internet, electric and gas companies.
|4. Credit/Debt: Credit and debt complaints refer to billing and fee disputes, mortgage modifications and mortgage-related fraud, credit repair, debt relief services, predatory lending, and illegal or abuse debt collection tactics.||
4. Landlord/ Tenant Disputes
(Security deposit releases, tenant-harassment)
Banks and Lenders, Loan scams, credit fixers
5. Professional services
Consumers complained about lawyers, real estate agents, said they had fallen prey to misrepresentations and subpar and unlicensed work from a variety of service providers,
|5. Retail Sales: Halfway through the list are retails sales, which can mean false advertising and other deceptive practices; defective merchandise; problems with rebates, coupons, gift cards, or gift certificates; and failure to deliver.||
(Wireless and Residential Phones; Energy Servicers & Suppliers; Cable and Satellite)
Prizes, Sweepstakes and Lotteries
6. Landlords and Tenants
When complaining about their landlords, renters reported unhealthy or unsafe housing conditions, deposit and rent disputes,
illegal eviction tactics and a failure to make repairs.
|6. Services: Complaints regarding services can be misrepresentations, shoddy work, failure to have required licenses, and failure to perform.||
(debt collection; credit card billing; debt settlement; payday loans; credit repair; credit reporting agencies; identity theft)
Shop-at-home and Cataglog Sales
Telemarketers and misrepresentations from door-to-door
salespeople, and mail solicitations, as well as violations of the "do not call" registry.
|7. Landlord / Tenant: These complaints include unhealthy or unsafe conditions, failure to make repairs or provide promises amenities, deposit and rent disputes, and illegal eviction tactics.||
7. Retail Sales
(any sale of goods: food, clothing, rent-to-own)
Automobile -Related Complaints
8. Internet purchases and Health Services
Misrepresented products, defective products, Medical practionars without licenses, misleading claims,
|8. Household goods: Schemes involving household goods include misrepresentations, failure to deliver, and faulty repairs to furniture and appliances.||
8. Home Repair/ Construction
(home improvement services not delivered or done poorly)
Credit Bureaus and related
|9.Fake Lotteries, sweepstakes, work at home scams and get rich scams||
9. Health products and services: These include
misleading claims, unlicensed practitioners, and failure to deliver.
(mortgage modifications; mortgage and loan broker fraud; foreclosures)
Television and electronic media
10. Household Goods
Consumers reported many issues related to household furniture and appliances, including misrepresentations about the goods
and faulty repairs.
10. Internet sales and fraud:
Internet sales problems involve misrepresentations or other deceptive practices and failure to deliver online purchases. Fraud includes bogus sweepstakes and lotteries, work-at-home schemes, grant offers, fake check scams, imposter scams and other common frauds.
10. Mail Order
(purchases made online or from a catalog)
|Published annually in March||As published each year (usually in July for the preceding year)||From their annual report||Attorney General Schneiderman top 10 consumer complaints reported to the office: followed by the number of complaints and description|
And please let us know about any suspicious calls or emails you receive. We look for patterns so that we can alert the authorities and victims to new scams, before it is too late!