Scam Alert: Social Security Has a Case Against You - Phone Call

Scam Alert: Social Security Has a Case Against You - Phone Call
The "Social Security Has a Case Against You" Scam Phone Call

The latest scam that criminals are using is a variation of the IRS phone scam.  In this scam you get a call, one number recorded was 214-613-8500, but remember, they change numbers frequently, as they get caught and blocked. The call is typically a recording that says something similar to:

The Social Security Administration has to inform you that there is a case registered under your social security number. So get back to us on an urgent basis 214-613-8500. Thank you."

If you do call them back, they will ask you to confirm your full social security number. They will try every trick, use any threat and any persausion they can, to get you to tell them your full social security number. Remember, the REAL Social Securoity Administration would NEVER ask you to say your number over the phone or in an email. They already know your number.

The Social Security Administration is warning consumers about a sophisticated phone scam targeting taxpayers, including recent immigrants, throughout the country. There is also a similar scam, in which the recording says the "IRS has filed a lawsuit against you"

In other variations of the scam, the scammers say there's been a computer problem, and they need to confirm your Social Security number. Other people have told us that they have come across spoof websites that look like the place where you would apply for a new Social Security card - but these websites are actually a setup to steal your personal information.

Here are the keys to identifying the scam:

1. You receive a call from an "agent" someone claiming to be a Social Security Administration agent.
2. The caller knows some personal information about you, such as your name, address, phone number and the last 4 digits of your ssn (social security number).
3. The fake agent claims to be collecting taxes and then walks you through payment instructions, using debit cards, wire money transfers, such as Western Union Moneygrams.
4. If you refuse to pay, the fake agent then threatens you with arrest or deportation.

Here are some warning signs and red flags that this is a scam:

The Social Security Administration would never call you first on the phone.  They would send you a letter first. Here is what The Social Security Administration says, :
 Social Security will never do any of the following:

• Call you to demand an immediate payment;
• Demand that you pay a debt without the ability to appeal the amount you owe;
• Require a specific means of payment, such as requiring you to pay with a prepaid debit card;
• Ask you for your personal information or credit or debit card numbers over the phone; or
• Threaten you with arrest or deportation.

Recognizing the following telltale signs of a phishing or tax scam could save you from becoming a victim."

1. The fake agent uses a very common name, like John Smith, Bob Jones, etc. and provides a (fake) badge number.
2. The fake agent may know the last 4 digits of your social security number, but NOTthe entire number. If you asked a real ISocial Security agent, they could tell you your entire ssn.
3. The caller ID information appears to be from The Social Security Administration, but this is easily faked.
4. They send fake followup emails.
5. They make call a second time, claiming to be from the police or department of motor vehicles, again with a fake caller ID that looks like it is from that agency.
6. Government officials would NEVER demand payment by debit card or wire transfers.

Examples

Click here for examples of phone numbers the scammers have used in similar IRS scams, and to listen to actual recordings of the scammers

More Information About The Social Security Administration Phone Scam

Victims are told they owe money to The Social Security Administration and it must be paid promptly through a pre-loaded debit card or wire transfer. If the victim refuses to cooperate, they are then threatened with arrest, deportation or suspension of a business or driver's license. In many cases, the caller becomes hostile and insulting.

This scam has hit taxpayers in nearly every state in the country. We want to educate taxpayers so they can help protect themselves. Rest assured, we do not and will not ask for credit card numbers over the phone, nor request a pre-paid debit card or wire transfer, says IRS Acting Commissioner Danny Werfel. If someone unexpectedly calls claiming to be from The Social Security Administration and threatens police arrest, deportation or license revocation if you don't pay immediately, that is a sign that it really isn't The Social Security Administration calling. Werfel noted that the first IRS contact with taxpayers on a tax issue is likely to occur via mail

Other characteristics of this scam include:
Victims hear background noise of other calls being conducted to mimic a call site.
After threatening victims with jail time or driver's license revocation, scammers hang up and others soon call back pretending to be from the local police or DMV, and the caller ID supports their claim.

If you get a phone call from someone claiming to be from The Social Security Administration, here's what you should do:

1. Report the scam, contact Social Security's Office of Inspector General at https://oig.ssa.gov/report.
2. If you think you have a Social Security problem, simply call the Social Security Administration directly at  800-772-1213 or visit socialsecurity.gov for how to contact Social Security.. Their employees at that line can help you with a payment issue - if there really is such an issue.
3. If you've been targeted by this scam, you should also contact the Federal Trade Commission and use their 'FTC Complaint Assistant' at FTC.gov. Please add "IRS Telephone Scam" to the comments of your complaint.

Taxpayers should be aware that there are other unrelated scams (such as a lottery sweepstakes) and solicitations (such as debt relief) that fraudulently claim to be from The Social Security Administration.

 The Social Security Administration does not initiate contact with taxpayers by email to request personal or financial information. This includes any type of electronic communication, such as text messages and social media channels.

The Social Security Administration also does not ask for PINs, passwords or similar confidential access information for credit card, bank or other financial accounts. Recipients should not open any attachments or click on any links contained in the message. Instead, forward the e-mail to phishing@irs.gov.

More information on how to report phishing scams involving The Social Security Administration is available on the genuine Social Security website, socialsecurity.gov

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Other Recommendations

• Hang up on the call.  Ignore their calls and emails.  The IRS would send you an official letter in the mail.
• Only open email or IM attachments that come from a trusted source and that are expected
• Use an anti-virus/anti-spam package (we recommend Norton 360 or Norton Internet Security scan all attachments prior to opening. Click here to see Norton 360 2013 on Amazon.com .
• Delete the messages without opening any attachments
• Do not click on links in emails that come from people you do not know and trust, even if it looks like it comes from a company you know.
• Keep your anti-virus software up to date
• Keep your operating system up to date with current security patches. Click here for an article that describes how to do this.

And please let us know about any suspicious calls or emails you receive.  We look for patterns so that we can alert the authorities and victims to new scams, before it is too late!

 

 

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For a comprehensive list of national and international agencies to report scams, see this page.