Consumer Fraud Reporting
Secret Shopper email
Reporting on the Latest Frauds, Scams, Fake Lotteries, Spams and Hoaxes

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Scam Shopping Deals: Offers You Should Refuse!
Secret Shopper,
"There is a vacancy to be filled in our company. We need in employee for “Secret Shopping"”

 This "Secret Shopper" email is yet another scam from a so-called Nigerian 419 scammer. The email could originate from a scammer anywhere, but it is always the same: a complete fraud.  If you read through the email, you will notice that there is no company named, no company website, no street address, not even a phone number.  Just an email from a name and email address, claiming "they" want to hire you to be a "secret shopper".  You'd have to be both naive and desperate to believe, for one moment, that this is legitimate.

If you write back to them, it will turn out to be the usual "advance fee fraud": they will send you a check, you cash it, keep some amount and wire the rest of the money to them.  Or they send you a check which you deposit in your checking account, go shopping, you buy something and ship it to them.

In any event, about 4 to 6 weeks later the check will bounce when the bank discovers it is a forgery using stolen account numbers.

Here is an example of the email they send.  Look for the typical clues to a scam:

  • They are writing from a free email account, not a company address.
  • Poor grammar, spelling, punctuation, improper capitalization and odd syntax (a real business would proofread several times and make sure it is close to perfect before sending a single email)
  • Often the is no website for the business, which in this era, is very odd, to say the least.
  • No contact phone number (or it goes straight to a recording) and no physical address, or an implausible address (eg, in the Trump Tower).
  • Urgency - you are told you must act very quickly.
  • And of course, the number 1 sign: "wire transfers", "Western Union", "MoneyGram", and you will "accept payments", or "transfer funds".

There are other scams that use secret shoppers of mystery shoppers. See this page for more information about Mystery Shopper scams.


Here is an example of the Secret Shopper / There is a vacancy to be filled in our company. We need in employee for “Secret Shopping” scam:

Hi.

There is a vacancy  to be filled in our company.

We need in employee for “Secret Shopping”.

“Secret Shopping” is the know-how that allows evaluates customer service performance.

When people complain about company’s services or when company executives feel there is a need for them to improve upon their customer service they address to us.

Salary:  You can choose between $5000 a month or $1400 a week.

Requirements: 

- Adults only

- You must be USA citizen

- Explains well in writing and in oral form

- Is Fair and objective.

 Duties of “Secret Shopper”:

 We direct our employee to company or outlet with all funds(information) to do the job.

“Secret Shopper” usually evaluates and comments establishment like: supermarkets, hotels, restaurants, retail stores, casinos, shopping malls, banks, repair shops).

Our agent(“Secret Shopper”) always  act like usual customer, and don’t do anything that would reveal him as a shopper.

“Secret Shopper” without preconceived notion evaluate the level of staff professionalism, ability to dial with difficult clients, quality of service.

After gathering all aforesaid information, “Secret Shopper” composes a detailed report of his(her) experience, including various details like: “The hotel was not cosy…”, and send us this report.

If you are interested in applying for consideration as a “Secret Shopper”, please forward us following information:

[Full Name]; [Age]; [Occupation]; [Phone number]; [State]; [Address]; [Zip code].        

in this E-mail: lec984@gmail.com

Best regards.

--

Be Yourself @ mail.com!

Choose From 200+ Email Addresses

Get a Free Account at www.mail.com


Another example:

“Secret Shopping” (“SS”)

We want to offer you well paid job!

Work as “Secret Shopper” and earn $ 1,400 a week or $ 5,000 a month!

Your job will be to evaluate and comment on customer service in outlets like: supermarkets, restaurants, retail stores, casinos, shopping malls, banks, hotels etc.

Most companies employ our assistance when people complain about their services, or when they feel there is a need for them to improve upon their customer service.

“Secret Shopping” allows gathering information regarding customer service performance.

“SS” is a reliable tool to cut down current annual facility maintenance spend and reduce corporate risk, this know-how helps company executives to carry out their own duties in improving their services.

When we have a contract to do, we direct our agent to company or outlet with all funds to do the job.

Our employee act as a regular customer, so service staff don’t know who he is indeed, in this wise he evaluates customer service professionalism and ability to deal with difficult clients.

Our employee founding on their experience writes a detailed report about: how long does it take to get served, customer service politeness and professionalism plus own opinion.

 

Requirements:

1. Adults only.

2. USA citizen.

3. Good communication skills.

4. Full Internet access.

5. Computer user.

Please forward following filled form to: xmp893@gmail.com

- Full Name -

- Age -

- Occupation -

- Phone number -

- State -

- Address -

- Zip code –

 

Thank you.


CFR's Recommendation:

AVOID Secret Shopper! Do NOT sign up for it!


What to do and How to Report the Scam:

Anytime a scam involves a cashier's check, official check, or money order from a financial institution and you believe that it could be counterfeit, you should contact the issuing bank directly to report receipt of the check and to verify authenticity. Only the issuing bank can verify the authenticity of the item. When contacting the bank, do NOT use the telephone number provided on the instrument, as this number is generally not associated with the financial institution but rather with the scam artist.

To locate a bank's contact information, you can check the FDIC's website at: http://www2.fdic.gov/idasp/main_bankfind.asp

Consumers who receive a counterfeit or fictitious item and associated material should report it or file complaints with the following government agencies, as appropriate:

Additional information concerning this matter that you believe should be brought to the attention of the Office of the Comptroller of the Currency (OCC) may be forwarded by email to: occalertresponses@occ.treas.gov

or by mail to

Office of the Comptroller of the Currency
Special Supervision Division, MS 6-4
250 E Street, SW, Washington, DC 20219

or Fax: (202) 874-5214

What are victims saying about Secret Shopper?

See this page for emails and comments from victims!



Copyright CFR 2005, 2006, 2007, 2008, 2009  - Definition of scam, fraud, etc.Legal disclaimer / corrections / complaints  -  Privacy Policy
Names used by scammers in the examples on this page and others often belong to real people and businesses who often have no knowledge of nor connection to the scammer's use of their name and information.  Sample scam emails and other documents are copies of the scam to help potential victims recognize and avoid it.  You should presume that any names used and presented here in a scam are either fictitious or used without their legitimate owner's permission.
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