FedEx Scam Email - FedEx ParceI Shipping Update: Lost or Returned to Sender, We owe you more than an apology

Scammers NEVER stop trying to scam you.  This email, claiming to be from FedEx saying "Important: Your FedEx Delivery Changed", "We’re sorry your package was lost" or "We missed the mark. We would like to make it right." is an obvious fraud.

For one thing, all the links go to http://psfconnection.comDoes that sound link FedEx to you?

FedEx is the lastest subject of the scammers. In this new scam you get an email  with your name from Fedex (or another delivery service) and a tracking number. There is a link to click on (DON'T) to "set your delivery preferences. Do not click on the link. Whenevert you have any questions about a tracking number, go to the main website of the shipping company and search the tracking number yourself!

NEVER click on the links in the email, nor respond to it. Just delete it. If you hover over the link the email you receive, you will see it goes to some website you have never heard of, like:

http://www.pbnailandspa.com

FedEx sent out a warning via Twitter about the scam. At right (or below) is an example screenshot of the FedEx's warning about the scam..

Also see

• FedEx email: DeIivery FaiIed--RescheduIe FC42-AF By Midnight Tonight!
• Your delivery will be sent back - scam

And here is one version of the scam:

Subject:	FedEx ParceI Shipping Update: Lost or Returned to Sender
Date:	Mon, 15 Jun 2026 17:31:36 -0400
From:	ParcI FedEx <parcifedex@pbnailandspa.com>
Reply-To:	parcifedex@pbnailandspa.com
To:

I think you're right about that movie we watched last weekend. I wasn't sure at first but after thinking about it more the ending really works. The director made some interesting choices with the lighting especially in the second act. My main criticism is that the pacing felt off in a few places but overall I enjoyed it more than I expected. Have you seen anything else by that director? I heard their earlier work is quite different in tone. Let me know if you want to check something out next Friday. I was thinking we could try that new place downtown for dinner first. They have a great selection of small plates and the atmosphere is supposed to be really nice. Anyway let me know what you think. I'm free most evenings next week except Wednesday.

I also wanted to ask if you've been following that documentary series about national parks. I watched the first three episodes and the cinematography is stunning. The episode on Yellowstone was particularly interesting because they showed geothermal activity I never knew existed. I think you'd enjoy it.

Let me know your thoughts on the movie when you get a chance.

FedEx We owe you more than an apology. Your package was lost on our watch. That’s not the standard we set, and we take full responsibility. As a sincere gesture of goodwill, we’d like to offer you your choice of one premium gift — at no cost to you. Choose your complimentary gift Select one of three premium options, shipped directly to your address on file: ●  Apple AirPods (3rd generation) ●  Apple Watch SE ●  Beats by Dre Studio Pro headphones Claim deadline: This offer is available for 14 days from the date of this notice. No purchase necessary — this is our gift to you. How it works 1. Click the link below to visit our secure selection portal. 2. Verify your details and choose your preferred gift. 3. We ship it to the address we have on file — no extra steps. Our commitment We’ve reviewed every detail of your shipment record to confirm eligibility. There’s nothing you need to upload or prove — just verify your identity and select your gift. This is our way of making things right. Redeem Your Lost Item Claim FedEx Corporation · 942 South Shady Grove Road · Memphis, TN 38120 This offer is non-transferable and subject to verification. If you have any questions, please contact FedEx Customer Support.

I meant to reply sooner, but the week got oddly busy in that quiet way where nothing dramatic happens and yet the day disappears before I notice it.
I did end up trying that route through the park, and it was better than I expected because it had just enough shade and almost nobody else was there.
The funniest part was realizing I had been avoiding it for no clear reason other than habit. I think that happens with a lot of things, especially small routines.
I also finally sorted through the stack on my desk and found the note I thought I had lost, which made me feel more organized than I really am.
If next week stays calm, I want to keep that momentum going and finish the few lingering tasks I keep moving from one day to the next without much progress.

Another version:

I was thinking about what you asked, and I do think the routine matters more than motivation most days.
When I wait to feel perfectly ready, I end up circling the thing instead of doing it, which wastes even more energy.
Lately I have been keeping the first step almost laughably small, just enough to remove the excuse that it is too much.
Once I begin, the rest seems less dramatic and I usually keep going longer than I expected.
I also stopped assuming an off day means everything is slipping. Sometimes it just means I slept badly or tried to do too much without pausing.
It helps to reset quietly and come back rather than turning one messy afternoon into a grand statement about the entire week.
I know that sounds basic, but it has been surprisingly useful.
If nothing else, it gives me a steadier way to continue without arguing with myself about it for hours.

What to do:

1. Send us a copy by copyting and pasting it into the reporting form here:
2. Report it to FedEx by forwarding it to abuse@fedex.com. 
3. You can also report it to the Internet Crime Complaint Center 
4. and to your state Attorney General's office.

FedEx's Warning and help

FedEx, on their website here, http://www.fedex.com/ng/about/fraudulent_use.html, says:

• Watch for text messages or emails saying there's a problem with your FedEx shipment.
• Use secure payment methods to pay for your shipments. Don't wire money or send money orders or cash. Using secure payment methods also makes it easier to dispute a fraudulent charge.
• Keep your FedEx account and credit card numbers safe, and don't share them.
• Avoid using public computers to send sensitive information or log in to your accounts.
• Update your computer, browser, and software as needed.

 

Unauthorized use of FedEx� Business Names, Service Marks and Logos
FedEx has been alerted to the unauthorized use of its business names, service marks and logos by persons or companies fraudulently representing themselves as FedEx or as representatives of FedEx.
Millions of fraudulent e-mails and sms messages are deployed daily. They claim to come from a wide variety of sources, and some claim to be from FedEx or representing FedEx. Fraudulent e-mail and sms messages, often referred to as "phishing" or brand "spoofing," are becoming increasingly common. These types of messages often use corporate logos, colors and legal disclaimers to make it appear as though they are real. They are sent in an attempt to trick people into sending money and providing personal information such as usernames, passwords and/or credit card details, and for the purpose of committing theft, identity theft and/or other crimes.

Recognizing Phishing Scam E-mails and sms messages
Recognizing phishing scam e-mails and sms messages is key to protecting yourself against such theft and other crimes. Indicators that an e-mail or sms message might be fraudulent include:

• Unexpected requests for money in return for delivery of a package or other item, personal and/or financial information, such as your Social Security number, bank account number, or other identification.
• Links to misspelled or slightly altered Web-site addresses. For example, variations on the correct Web-site address fedex.com, such as fedx.com or fed-ex.com.
• Alarming messages and requests for immediate action, such as "Your account will be suspended within 24 hours if you don't respond" or claims that you've won the lottery or a prize.
• Spelling and grammatical errors and excessive use of exclamation points (!).

FedEx does not request, via unsolicited mail, e-mail or sms messages, payment or personal information in return for goods in transit or in FedEx custody. If you have received a fraudulent e-mail or sms message that claims to be from FedEx, you can report it by forwarding it to abuse@fedex.com.
If you have any questions or concerns about services provided by FedEx, please review our services at FedEx Services or contact FedEx Customer Service.