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Express Mail Service - DHL Customer Email Scam - A Scammer is Phishing for Your Identity

Phishing and Vishing Identity Theft Scams
The Express Mail Service - DHL Customer Scam
Redirects to spoofed (Fake) website: http://www.wahmr.com/images/index.php?get_info=ss00_323

You may have received an email like the one below that looks very authentic, like it came from DHL or Express Mail, or a phone call about the same subject. It is an attempt to get you to enter confidential information (typically a social security number, name, address, bank account information, etc., to allow the scammers to steal your identity and open credit cards in your name.

This email was not sent by DHL or Express Mail; DHL or Express Mail  is a victim as well. This is referred to as spoofing (making a fake email that looks legitimate, "phishing" (when by email) or "vishing" (when by telephone). If you receive an email similar to the one below, DO NOT click on the link, and do not enter any information on the forms there.

The website that the link leads to is a spoof; a fake website, not created by DHL or Express Mail. It goes to http://www.wahmr.com/images/index.php?get_info=ss00_323,  or other websites (they constantly hack and change destinations), not Express Mail Service - DHL Customer! When you enter the information they ask for, you will simply be handing the thieves the keys to your bank accounts.  That is how spoofing, phishing and vishing works.

Remember, no reputable business would send you an email or a phone call requesting your personal account information. Any such email you receive asking for this information should be considered phony and brought to the attention of the business being 'phished'.

Anytime you need to go to a website for your bank, credit card companies or other personal, financial or confidential information; do not follow a link in an email; just type their address in your browser directly (such as www.DHL.com )

Below are actual phishing emails that started circulating in early 2008. We removed the links to  the phisher's website, which is http://www.wahmr.com/images/index.php?get_info=ss00_323

It is possible that the owners of the website (http://www.wahmr.com/images/index.php?get_info=ss00_323) are not involved, and that their server has been hacked, but the fact remains that this is the address the scam  goes to.

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----- Forwarded message -----

From: Express Mail Service [mailto:support@universalpost.com]
Sent: Friday, April 26, 2013 10:13 AM
Subject: Shipping Info

 

Delivery information,

Your parcel can not be delivered by courier service.
Status:Postal code is not specified.

LOCATION OF YOUR ITEM:St.Louis
STATUS OF YOUR ITEM: not delivered
SERVICE: Local Pickup
NUMBER OF YOUR PARCEL:U588850982NU
INSURANCE: No

Print a label and show it at your post office.

An additional information
If the parcel is not received within 30 working days our company will have the right to claim compensation from you for it is keeping in the amount of $6.10 for each day of keeping of it.

You can find the information about the procedure and conditions of parcels keeping in the nearest office.

Thank you for attention.
DHL Customer.

 

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What is Phishing?

Phishing is an attempt by an individual or group to solicit personal information from unsuspecting users by employing social engineering techniques. Phishing emails are crafted to appear as if they have been sent from a legitimate organization or known individual. These emails often attempt to entice users to click on a link that will take the user to a fraudulent website that appears legitimate. The user then may be asked to provide personal information such as account usernames and passwords that can further expose them to future compromises. Additionally, these fraudulent websites may contain malicious code.

Learn More About Phishing

The following documents and websites can help you learn more about phishing and how to protect yourself against phishing attacks.

• Avoiding Social Engineering and Phishing Attacks
• Protecting Your Privacy
• Understanding Web Site Certificates
• Anti-Phishing Working Group (APWG)
• Federal Trade Commission, Identity Theft
• Recognizing and Avoiding Email Scams

Methods of Reporting Phishing Email to US-CERT

• In Outlook Express, you can create a new message and drag and drop the phishing email into the new message. Address the message to phishing-report@us-cert.gov  and send it.
• In Outlook Express you can also open the email message^* and select File > Properties > Details. The email headers will appear. You can copy these as you normally copy text and include it in a new message tophishing-report@us-cert.gov .
• If you cannot forward the email message, at a minimum, please send the URL of the phishing website.

* If the suspicious mail in question includes a file attachment, it is safer to simply highlight the message and forward it. Some configurations, especially in Windows environments, may allow the execution of arbitrary code upon opening and viewing a malicious email message.

For more information about phishing, see this page.

 

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For a comprehensive list of national and international agencies to report scams, see this page.