UPS Email Scam - Scammers Are Phishing for Your Identity With Fake Package misdelivery Emails

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Phishing and Vishing Identity Theft Scams
The UPS Email Scam
Redirects to spoofed (Fake) website:

You may have received an email like the one below that looks very authentic, like it came from UPS about misdelivered package. It is an attempt to get you to enter confidential information (typically a social security number, name, address, bank account information, etc., to allow the scammers to steal your identity and open credit cards in your name.

This email was not sent by UPS; UPS is a victim as well. This is referred to as "phishing" (when by email) or "vishing" (when by telephone). If you receive an email similar to the one below, DO NOT click on the link, and do not enter any information on the forms there.

The website that the link leads to is a spoof; a fake website, not created by UPS. It goes to yyy, not UPS! When you enter the information they ask for, you will simply be handing the thieves the keys to your bank accounts.  That is how spoofing, phishing and vishing works.

Remember, no reputable business would send you an email or a phone call requesting your personal account information. Any such email you receive asking for this information should be considered phony and brought to the attention of the business being 'phished'.

Anytime you need to go to a website for your bank, credit card companies or other personal, financial or confidential information; do not follow a link in an email; just type their address in your browser directly (such as www.UPS.com )  To report scams using UPS's name, forward them to UPS at fraud@ups.com.

Below are actual phishing emails using the UPS name or logo. Remember, these did not come from the real UPS.


Example

Dear customer!

Unfortunately we failed to deliver the package which was sent on the 27th

of July in time

because the recipient's address is not correct.

Please print out the invoice copy attached and collect the package at our

department.

United Parcel Service of America.

Example:

---------------------------- Original Message ----------------------------

Subject: UPS Delivery Problem Number 93534.

From: "UPS Support Regina Ritter" <tracking@ups.com>

Date: Mon, January 11, 2010 8:39 pm

--------------------------------------------------------------------------

Hello!

We failed to deliver the package sent on the 20th of June in time

because the addressee's address is erroneous.

Please print out the invoice copy attached and collect the package at our office.

United Parcel Service of America.

Example:

-----Original Message-----

From: UPS Global Freight Services <customer-notification@ups.com>

Sent: Thu, Feb 18, 2010 1:18 am

Subject: UPGRADE UPS ACCOUNT

This message comes from (UPS Global Freight Services ) messaging admin

center to All Account owners. We are currently upgrading our Database and

Anti Spy Ware for our newly registered Account Holders. In order for us

upgrade your account, you need to assist us by sending the information below

or else your Ups Account might be lost due to Spy Ware.

Provide the below information :

Ups Account Number:

User Name :

Pass Word :

WARNING!!! ACCOUNT OWNERS who refuses to upgrade his or her account

within Five days after notification of this update will be expose to Spy Ware and

can also lead to malfunctioning of the client account.

© Copyright 2010 United Parcel Service of America, Inc. UPS, the UPS

brandmark, and the color brown are trademarks of United Parcel Service of

America, Inc. All rights reserved.

Example:

From: "UPS package update." <Jan23@trackingprogress.net>

Sent: Monday, January 25, 2010 5:48 PM

Subject: UPS package requires address verification

Hello,

Your order has been shipped, please use the "link" below to confirm your

address.

"UPS Tracking"

If the information is not correct or you have any questions, please call

us at (888) 328-7450 and speak to a case manager. You can also use the

"live chat" system located on our website.

Please call or email me if you have any questions, it would be my pleasure

to assist you.

Arlene.

Senior Case Manager.

Example:

From: Ups Express@Ups.com

Subject: Ups Delivery Express

Welcome to Ups Express . Our company is the WorldWide market

leader in Global Express and international mail services.

Ups Express Ups Logistics Ups Express

Post

We make sure your documents, We design,implement and We process 17 million postal

items parcels and freight are operate complex supply each day which are

addressed to delivered safely chain solutions on a national, more than 7 million

and on-time using our regional and global scale for addresses .

integrated air and medium to large enterprises.

road networks.

The seller leaves the merchandise into Ups Express custody. The merchandise have shipped to the buyer.

Now the buyer must confirm the payment to the seller.

Ups Express custody.

Example

This message was sent to you at the request of Camden Jones to notify you that a

package for which you are the recipient has been shipped and is currently en route. The

package contents have been verified by an UPS appraiser for the purpose of content

certification.

Contents: Apple iPhone 3G S 32GB, 10 units

Condition: New, in sealed packaging

Authenticity: Verified

Insured value: $2,900.00

The package contents and condition as stated above are certified by UPS as accurate.

UPS assumes any and all liability for events in which the actual contents do not match

the UPS certified description, up to the insured value. To verify the actual transit status

of your shipment, click on the tracking link below or contact Camden Jones directly.

Please note that there may be a delay for tracking updates.

Shipment Detail

Ship To: Your Name; Your Address

Number of Packages 1

UPS Service: UPS SAVER

Weight: 18,0 LBS

Tracking Number: Tracking Number

Click here to track if UPS has received your shipment or visit

http://www.ups.com/WebTracking/track?loc=en_BH on the Internet.

© 2009 United Parcel Service of America, Inc. UPS, the UPS brandmark, and the color brown are trademarks of United Parcel Service of

America, Inc. All rights reserved.

For more information on UPS's privacy practices, refer to the UPS Privacy Policy.

Please do not reply directly to this e-mail. UPS will not receive any reply message.

For questions or comments, visit Contact UPS.

This communication contains proprietary information and may be confidential. If you are not the intended recipient, the reading, copying,

disclosure or other use of the contents of this e-mail is strictly prohibited and you are instructed to please delete this e-mail immediately.

Example:

Dear Customer,

Due to the congestion in all Ups! users accounts, Ups! would be shutting down all unused

accounts. In order to avoid the deactivation of your account, you will have to confirm your

account by clicking or Sign On the below link

Please : Sign On to verify your account.

Click here to Verify " Ups.com/account-update"

These update requested are for the safety of your Ups! account users.

UPS Corporate Headquarters

55 Glenlake Parkway, NE

Atlanta , GA 30328

United States.

Ups Customer Support.

© 2009 United Parcel Service of America, Inc. UPS, the UPS brandmark, and the color brown are trademarks of United Parcel

Service of America, Inc. All rights reserved.

For more information on UPS's privacy practices, refer to the UPS Privacy Policy.

Please do not reply directly to this e-mail. UPS will not receive any reply message.

For questions or comments, visit Contact UPS.

This communication contains proprietary information and may be confidential. If you are not the intended recipient, the

reading, copying, disclosure or other use of the contents of this e-mail is strictly prohibited and you are instructed to please

delete this e-mail immediately.

Example:

From: upsaccountservices@uku.co.uk

[mailto:upsaccountservices@uku.co.uk]

Sent: Friday, May 08, 2009 10:44 AM

Subject: MY UPS ( UPGRADE YOUR ACCOUNT)

Dear Customer, this message is sent from UPS TECHNICAL

DEPARTMENT. We are upgrading our Customers UPS ACCOUNT for

more effective and efficient purpose.Send your UPS ACCOUNT

NUMBER,USERNAME AND PASSWORD for Upgrading.

UPS TECHNICAL CREW.

Copyright (c) 1994-2009 United Parcel Service of America,

Inc. All rights reserved.

Example:

From: UPS Global Freight Services [mailto:admindept@ups.com]

Sent: Tuesday, May 26, 2009 11:51 AM

Subject: Admin Messaging Support Team

This message comes from ( UPS Global Freight Services ) messaging admin

center to All Account owners. We are currently upgrading our Database

and Anti Spy Ware for our newly registered Account Holders. In order for

us upgrade your account, you need to assist us by sending the

information below or else your Ups Account might be lost due to Spy

Ware.

Provide the below information :

Ups Account Number:

User Name :

Pass Word :

WARNING!!! ACCOUNT OWNERS who refuses to upgrade his or her account

within Five days after notification of this update will be expose to Spy

Ware and can also lead to malfunctioning of the client or user's account

and we will not be responsible if your account is lost.

Example:

> From: info@ups.com

> To:

> Date: Sat, 8 Nov 2008 18:19:00 +0800

> Subject: Good Day.

>

> Good Day.

>

> I am Mr.Terry Moore Of the Ups Courier Company,I have a

Confirmable BankDraft of £500,000..00 GBP (Five Hundred Thousand

Great British Pounds) that i deposited the Draft with UPS COURIER

SERVICE,West Africa,I travelled out of the country for my hollidays and I

will notreturn back untill the end of November.

> I want you to try all your best and contact the UPS COURIER SERVICE

as soon as possible to know when you will get this package because of

the expiring date.For your information,I have paid for the Security

Keeping Fee, Insurance premium and Clearance Certificate Fee of the

Cheque showing that it is not a Drug Money or meant to sponsor

Terrorist attacking your Country.

> The only money you will send to the UPS COURIER SERVICE to deliver

your

> Draft direct to your postal Address in your country is ($110usd) only

being

> Delivering Charge Fee of the Courier Company so far.

> Again,don't be deceived by any person to pay any other money

except($110usd)

> being the Delivering Charge .I would have paid that but they said no

because

> they don't know when you will contact them and in case of demurrage.

> You have to contact the UPS COURIER SERVICE now for the delivery of

your

> Draft with this below information.

>

> ============================================

> Contact Person: UPS Courier Manager

>

=============================================

>

> Lastly,If you can't come up with the Delivering Charges Fee of the

> CourierCompany so far don't reply or contact the UPS DELIVERY

SERVICE, You are advice to send the below information to the

>

> Courier Company:

> Your Full Name:

> Postal address:

> Direct telephone number:

>

> Do send it to them again to avoid any mistake on the Delivery.

>

> Yours Faithfully

Example:

Good Day,

How was your day? I am very happy to inform you that the payment for your

service charges will be deliver today dated 10/07/08. here is the Tracking

Number J2167091632, you can confirm the delivery status at

www.ups.com/us .

As soon as you get the payment, i want you to get it cash at any check

cashing point or at your bank , they will only deduct 5% of the amount on

the check, dont worry.. that can be deducted from my money and then take

500$ for your advance service charge, then send $1,850 to my Travel Agent,

because its for me and my little son( Harrison) Flight Ticket.

I want you to send the money via Western Union Money Transfer today or

first thing tomorrow morning, because i have to book the flight ticket

tomorrow and take off by Thrusday(10/09/08) and arrive to the state by

Friday (10/10/08).

Below is the Travel Agent Manager's Information:

NAME..........................JAMES WILLIAMS

ADDRESS....................9, Sydney Street

CITY.............................London

ZIP CODE.....................SW3 6PU

COUNTRY.....................England

AMOUNT TO SEND........$1,850

I want you to write out the information and take it with the money to any

western union outlet and make the transfer. as soon as you send it, i want you

to forward the western union details of receiving it, such as: MTCN (

MONEY TRANSFER CONTROL NUMBER), SENDER'S NAME AND

ADDRESS. those are the info my travel agent needs to receive it.

Thanks and God bless you

Tracy

Example:

Vous êtes invité ::

CONTACT UPS DELIVERY COMPANY IMMEDIATELY.

Par votre hôte:

david_odo2000 odo2000

Date:

samedi 6 juin 2009

Heure:

14h 00 - 15h 00 (GMT+02:00 Égypte)

Lieu:

Hello My Dear,This is to bring to your notice that your ATM package valued $2.5m usd has been

deposited in UPS Courier Service on saturday 6/06/2009 So Contcat them immediately with your

delivery address and .Email Them (upsdelivercompanyb@cooltoad.com) director .Mr.Ifeanyi

Alex.+229-93423886. note that i paid the delivery fee and the only fee you will pay is $25 per day

for their office keeping fee.

Thanks.

Example:

From: United Parcel Service [mailto:mail@ups.com]

Sent: Friday, June 05, 2009 8:14 AM

Subject: Delivery problem

Hello!

Unfortunately we failed to deliver your postal package you have

sent on the 26th of May in time because the recipient's address is

incorrect. Please print out the invoice copy attached and collect the

package at our office.

Your United Parcel Service of America

Example:

UPS EXPRESS COURIER COMPANY

No 12 Air Port Road, Benin City.

West Africa Nigeria,

Tellphone no.+2348074976459

Estimado beneficiario,

Su paquete que vale la suma de $ 400,000 USD (cuatrocientos mil dólares de los Estados

Unidos) en un certificado bancario en el proyecto es nuestra oficina listo para la entrega, que fue

dada a nosotros por la Srta. Marissa Tonsk (Consultor Jefe) de la Microsoft Corporation diciendo

Reino Unido que fue ganado por su dirección de correo electrónico en su curso sobre Microsoft

en línea del sorteo de 2009 en relación con el petróleo y el gas de Nigeria es Ltd.She aquí en

Nigeria por un período de tres (3) meses de Topografía Proyecto trabaja con una empresa de

consultoría en el Oeste son Africa.We enviando este correo electrónico debido a que su paquete

ha sido registrada en un Especial Order.What tiene que contactar con nuestro Departamento de

entrega para el inmediato envío de su paquete a usted a su residente address.Note que tan

pronto como nuestro equipo de entrega confirma la información, tomará sólo 2) (dos días

hábiles (48 horas) para llegar a tu paquete es de destino designado.

Que se pongan en contacto con nuestro Jefe de Despacho Oficial Mr.Famous Clark para su

entrega de paquetes a casa con usted a su dirección. Por favor, que le proporcionen sus datos

personales se enumeran a continuación:

Nombre completo :....................... House Dirección :.......................

Teléfono :....................... Profesión :....................... Sexo :.......................

Edad :........................ País :........................

Tenga en cuenta que, usted será responsable de pagar por su paquete de seguridad de

mantenimiento de precios de $ 150 dólares debido a la Srta. Marissa Tonsk sólo ha pagado por

su entrega de paquetes tasas.

SE NOTA QUE RESPONDER CON LA CONTINUACIÓN Y NÚMERO DE TELÉFONO DE

CONTACTO CON LA DIRECCIÓN DE CORREO ELECTRÓNICO:

UPS Courier Company West-Africa

Mr.Famous Clark {Head Dispatch Officer}

E-mail: customerdesk_upsdeliveryservices@live.com

Telephone Number: +2348074976459

*********************************************

Example:

Good Day Beneficiary,

After several attempts to reach you, I deemed it necessary and urgent to contact you with your

email address and to notify you finally about your outstanding end of year settlement/compensation

which is being given out by the United Nations Human Settlements Programme.

This compensation is being made to all of you who have lost your money through any online

transactions this year or as a result of any internet fraudulent activities that you might have

previousley being involved.

The United Nations social security Human Settlements Programme, UN-HABITAT, is the United

Nations agency for human settlements. It is mandated by the UN General Assembly to promote

humanly, socially and environmentally with the goal of providing adequate shelter for all.

As a result of the much fraudulent activities spreading over the internet, the Organizing Committee

of the UN-HABITAT have decided to get details of most of the victims who were previously

scammed by some internet fraudsters. The main purpose of this Programme is to compensate

every one of you with a check sum of $1,000,000.00 each, to help settle all your debts and start a

new business.

The Financial Commitee of the UN-HABITAT Programme have deposited your Settlement Check

sum of $1,000,000.00 USD to the United Parcel Service of Nigeria (UPS), for them to facilitate the

delivery to you prior to your contact with them.

Your Settlement Check Parcel was deposited and registered with Reference Number UN013-

0156/UPS-UN-HABITAT.

You are to contact the United Parcel Service of Nigeria (UPS), with your Reference Number, Full

Name, Resident Address, and your Mobile Telephone Number, to enable them further the

delivery/shipment of your settlement check to you.

Note that we have not paid the shipment fee for the delivery/shipment of your check to you. it does

not matter where the compensation is coming from, you are hereby advise to contact the United

Parcel Service of Nigeria to book your settlement check shipment arrangements.

==============================

United Parcel Service Nigeria LTD

Plot 781 Emeka Anyaoku Street

Area Eleven Garki

FCT-Abuja

Nigeria.

Tel: +234-805-759-2477

Email: ups-service@live.co.uk

Example:

Dear Beneficiary,

It is obvious that you have not received your fund which is to the tune of

$10.5Million due to past corrupt Governmental Officials who almost held the fund

to themselves for their selfish reason and some individuals who have taken

advantage of your fund all in an attempt to swindle your fund which has led to so

many losses from your end and unnecessary delay in the receipt of your fund.

The National Central Bureau of Interpol enhanced by the United Nations and

Federal Bureau of Investigation have successfully passed a mandate to the current

president of Nigeria his Excellency President Umaru Yar'Adua to boost the

exercise of clearing all foreign debts owed to you and other individuals and

organizations who have been found not to have receive their Contract Sum,

Lottery/Gambling, Inheritance and the likes.

Now how would you like to receive your payment? By Check or by ATM card?

ATM Card: We will be issuing you a custom pin based ATM card which you will

use to withdraw up to $10,000 per day from any ATM machine that has the Master

Card Logo on it. Also with the ATM card you will be able to transfer your funds

to your local bank account. The ATM card comes with a handbook or manual to

enlighten you about how to use it. Even if you do not have a bank account.

Check: To be deposited in your bank to be cleared within three working days.

Because we have signed a contract with UPS which should expire by the end of

March 2009 you will only need to pay $220.00 instead of $254.00 saving you

$34.00! So if you pay before March 31st you save $34.00 Take note that anyone

asking you for some kind of money above the usual fee is definitely a fraudster

and you will have to stop communication with every other person if you have been

in contact with any. Also remember that all you will ever have to spend is $220.00

nothing more! Nothing less! And we guarantee the receipt of your fund to be

successfully delivered to you within the next 24hrs after the receipt of payment

has been confirmed.

Below are few list of tracking numbers you can track from UPS website to

confirm people like you who have received their payment successfully.

Name : Donna L. Vargas: UPS Tracking Number: 1Z757F991598420403

(www.ups.com)

Name : Rovenda Elaine Clayton: UPS Tracking Number: 1Z757F991596606592

(www.ups.com)

Below are examples of fraudulent e-mails reported to fraud@ups.com and

presented here in an effort to inform and educate businesses and consumers of

fraudulent activities. Some e-mails or attachments may contain viruses.

*NOTE: Images or logos sometimes included are not shown in these examples.

I have deposited your MasterCard gift card with our local UPS Delivery Services offices. I've paid

the insurance and delivery charges, but a safe keeping fee of $171.00USD is required before the

package can be delivered to you. You must pay this fee to authenticate your delivery address.

Please send your full name, home address and telephone to UPS's delivery manager, Frank Mike

at ups-shippingagency@8u8.hk, Telephone number: +234 7070016111, referring to Parcel

Number: EDO227-NIG and your Shipment Code: CERL/OWN/9876.

Mr. Frank Mike does not know the contents of the package; for security I've identified the contents

as African magazine.

The MasterCard has been loaded with 171.00USD from the Central Bank of Africa and its PIN is

8876. Once you receive the card, you can use it at any ATM to withdraw up to US $20,000.00 per

day.

I do hope you'll take care of this transaction as soon as possible. Unfortunately you will not be able

to reach me as I've been called out of the country on business.

Regards,

Mrs. Jennifer Walter,

Example:

Hey,

I am located in Greece, Athens. That is why i am using the UPS-SCS to sell

this laptops anywhere in the world. But, let's be honest most of the buyers

come from the U.S. actually i already started to sell 25-30 per day from this lot

and 90% are sold in U.S.

I have 1300 left at the moment I am writing this e-mail. I do not accept COD

because i had problems in the past, i mean some buyers dropped the laptops

and they wanted to return it to me and had "issues" and i don't want COD

anymore.

So, because we can no physically meet and you cannot physically see it to

decide if you buy it or not we are left only with the offer / solution for UPSSCS

to ship it to you and allow you to inspect it before i get the funds in hand.

Of course, i must be protected as well, so, before they ship it you must deposit

the funds to UPS-SCS and if you decide, after inspection, that you do not want

to buy/want to refuse the laptop the company will refund you entirely next day.

We are both protected and this is how i do it with all my buyers and i had no

complaints or refusals until now.

What do you think? I pay the handling and shipping fees.

Thank you,


 

For more information about phishing, see this page.