Wachovia Bank

Phishing and Vishing Identity Theft Scams
The Wachovia Bank Email Scam
Redirects to spoofed (Fake) website

You may have received an email like the one below that looks very authentic, like it came from Wachovia Bank, or a phone call about the same subject. It is an attempt to get you to enter confidential information (typically a social security number, name, address, bank account information, etc., to allow the scammers to steal your identity and open credit cards in your name.

This email was not sent by Wachovia Bank; Wachovia Bank is a victim as well. This is referred to as "phishing" (when by email) or "vishing" (when by telephone). If you receive an email similar to the one below, DO NOT click on the link, and do not enter any information on the forms there.

The website that the link leads to is a spoof; a fake website, not created by Wachovia Bank. It goes to yyy, not Wachovia Bank! When you enter the information they ask for, you will simply be handing the thieves the keys to your bank accounts.  That is how spoofing, phishing and vishing works.

Remember, no reputable business would send you an email or a phone call requesting your personal account information. Any such email you receive asking for this information should be considered phony and brought to the attention of the business being 'phished'.

Anytime you need to go to a website for your bank, credit card companies or other personal, financial or confidential information; do not follow a link in an email; just type their address in your browser directly (such as www.Wachovia Bank.com )

Below are actual phishing emails that started circulating in early 2008. We have put a warning over the links to the phisher's website.

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Hi,  I recevied an e-mail from "Wachovia Connection Bank" (this is the 2nd one), they both request that I click on a link & provide info on my account because "as part of our security measures, we regularly screen activity in the Wachovia Connection bank system. We recently contacted you after noticing an issue on your account (I don't have any kind of account with Wachovia), We requested information from you...." It looks phishy! I never opened or responded to the first e-mail because I don't have an account with them, now they send another... there is also a link provided to provide info and access your account.  the link is

https://wc.wachovia.com/    I felt I needed to report this to someone

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First Wachovia Phishing Example:

Dear Wachovia Bank customer,

We would like to inform you that we are currently carrying out scheduled maintenance.

In order to guarantee the high level of security to our business customers, we require you to complete "Wachovia Commercial Online Form".

Please complete Wachovia Commercial Online Form using the link below:

http://commercial.wachovia.com/Online/Financial/Business/Service?action=form_id4609553963213925171059016994202142132134998111338194683643341&session=131552308320447

This is auto-generated email, please do not respond to this email.

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Second Wachovia Phishing Example:

Subject: Notification of Personal Information Error

Date: 3/20/2008 5:28:37 P.M. Eastern Daylight Time

From: alerts@alerts.wachovia.com 

Reply To:  mlmzz55@aol.com 

Sent from the Internet (Details) 

Internet Address Card Attached 

This e-mail was sent from: alerts@alerts.wachovia.com

Dear Wachovia Bank customer,

This e-mail was sent to you because we have detected an error in your

billing information on file with Online Banking during our regular

schedule account maintenance and verification. This might be due to

either following reasons:

1. A recent change in your personal information (i.e. change of

address).

2. Submitting invalid information during the initial sign up process.

3. An inability to accurately verify your selected option of payment

due an internal error with our processors.

Click the link below and confirm your Online Banking account

information, otherwise your Credit / Debit Card access will become

restricted:

http://wachovia-onlineid.gotdns.com

Sincerely,

David H. Stone

Director of Customer Advocacy

Wachovia Corporation - eCommerce Division

Contact Us

Online Services

(800) 950-2296

24 hours a day

seven days a week.

electronic.services@wachovia.com

(c)2005 Wachovia. Wachovia Corporation, 301 South College Street,

Suite

4000, One Wachovia Center, Charlotte, NC 28288-0013.  All Rights

Reserved.

Wachovia Bank, N.A. Member FDIC.

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For more information about phishing, see this page.