How to Report a Fraud or Scam In Countries Outside of the United States
If you have observed a scam or been the victim of a scam, spam or fraud and want to report it for enforcement, here is a list of where to report different types of scams in the US, UK, Canada and many other countries. In some cases there is more than one agency to contact. Some scams fit into more than one category, also.
Of course, in all cases, you can start by reporting it to us, using this form. We will use the information to warn other consumers and help you to direct it to law enforcement agencies.
But to protect your finances, identity and in some cases, identity, you will generally also want to report the scam directly to another specific agency - see further down this page for specific directions.
Be sure to contact your bank or credit card company if you have given out credit card numbers, bank account information, etc.
And we will track and post more examples, so once again, please forward a copy to us - see the email address at the top of this page or cut and paste the email into our feedback form!
How to report different types of scams:
Reporting Spams and Scams in Other Countries
- Australia
- Belgium
- Brazil
- Canada
- China
- Denmark
- Germany
- Hong Kong
- Korea
- Malaysia
- Netherlands
- New Zealand
- Norway
- United Kingdom
Reporting to Email account providers
You can report spams and scams that are coming from specific email accounts to the providers. For example, if a scammer is using a Hotmail account to send scams or spams or receive replies, you can report it to Hotmail. Be sure to forward the email and copy it's headers (click here to see how) into the email you send to the provider . That helps them to trace the source. See this page for the reporting addresses for the major email account providers.
Scams: AFF - Nigerian, Lottery scams, Money Transfer Frauds, Lawyers with deceased clients, etc.
Businesses: Complaints with businesses with fixed addresses
- Complaints with any US or Canadian business: Better Business Bureau - Contact the Better Business Bureau where the company is located.
Crimes
Phishing and Spoofed websites
- Phishing and Spam: Internet Crime Prevention and Control Institute, a cooperative effort between Zero Spam Network Corp. and the University of Miami. Staffed by Miami undergraduate and graduate students and Zero Spam employees, works closely with the Secret Service's Electronic Crimes Task Force and ISPs in the United States and abroad to identify and block traffic to machines hosting phishing sites.
- And of course, you can notify the company that is being "spoofed" - for example, if you receive a phishing attempt that looks like it came from PayPal, write to the scam reporting at Paypal - click here for the addresses for most major companies that have been spoofed.
Medical Frauds, Illegal Drug Sales and Spam
- Illegally selling Prescription Medications Online: You can report emails promoting illegal medical products by forwarding those emails to webcomplaints@ora.fda.gov (orclick here to see this FDA website ).
Miscellaneous scams and frauds
- All types of frauds: There are some NON-government organizations that can help: You can also report the problem to law enforcement agencies through the complaint form at the National Fraud Information Center/Internet Fraud Watch or 800-876-7060, TDD 202-835-0778. The information you provide helps to stop identity theft.
Postal scams (actual letters in your mailbox / mail slot / letterbox / postbox)
Scams: Internet Scams
Search engine scam / spam results
- If you have information regarding a security problem with any of
Google's services, systems, or networks, here's a list of contacts and the
services they can help you with.
To report a security problem with:
- Google search results - that are spam or irrelevant
- Gmail
- Orkut (www.orkut.com)
- Blogger
- YouTube: visit the security page
- Google Adsense service or accounts: e-mail adsense-support@google.com
- Google's systems, networks, or applications: visit the security page
- any other product or service at Google
Securities and Stocks
- Securities, Stocks, Bonds: If you are aware of a securities (e.g., stocks) scam, insider trading, etc., you will want to contact the SEC (Securities and Exchange Commission).
Spam
- To forward unwanted or deceptive spam to the Federal Trade Commission; send it to spam@uce.gov, and be sure to include the full email header. Also see the FTC and here to Report Porn Spam. In California, also use caspam@doj.ca.gov. In Missouri, use spamcomplaint@ago.mo.gov. In Virginia, use cybercrime@oag.state.va.us.
- If you think you have been taken advantage of by a spam scam, file a complaint with the FTC online at www.ftc.gov. Complaints will help the FTC find and stop people who are using spam to defraud consumers.
- Spam and frauds, contact the U.S. Department of Justice
- Spam Cop - to complain to a spammer's internet service provider
- Phishing and Spam: Internet Crime Prevention and Control Institute, a cooperative effort between Zero Spam Network Corp. and the University of Miami. Staffed by Miami undergraduate and graduate students and Zero Spam employees, works closely with the Secret Service's Electronic Crimes Task Force and ISPs in the United States and abroad to identify and block traffic to machines hosting phishing sites.
Stolen checks
- If you have checks stolen, you
will obviously need to quickly notify the police and obtain a copy of the
police report. You must also promptly notify your bank, and not only
void those check numbers, but also close your account and open a new
account. The reason for this is your account numbers can used by the
criminals to create counterfeit checks, like the ones sent to people in
lottery scams. (see this page as an example of what can happen). Also notify the check
verification agencies yourself. Here is a list of these agencies:
- National Check Fraud Service: 1-843-571-2143
- SCAN: 1-800-262-7771
- TeleCheck: 1-800-710-9898 or 927-0188 (also see this page for more information)
- CrossCheck: 1-707-586-0551 or (800) 552-1900
- Equifax Check Systems: 1-800-437-5120
- International Check Services: 1-800-526-5380
- CheckRite (800) 766-2748
- ChexSystems (800) 428-9623
Telemarketers
Non governmental agencies and private organizations
- Better Business Bureau
- antiphishing.org/
- Microsoft's Spear Phishing Page
- Microsoft's Phishing Page
- Mail Frontier Phishing Guide
Government Fraud Centers Around the World
Belgium
Brazil
- mail-abuse@cert.br to report Brazilian spam, also see Brazilian CERT-BR
Canada
- Better Business Bureau
- Industry Canada Consumer Connection (Scams)
- Phone Busters (Telemarketing Complaints)
China
- spam@ccert.edu.cn and abuse@anti-spam.cn . Also see Anti-spam CN
Denmark
- spam@fs.dk - Include a brief description of your complaint, your name, address and email address.
New Zealand
- Commerce Commission
- Consumers' Institute of New Zealand, Inc.
- Ministry of Consumer Affairs, New Zealand
- NZ Securities Commission
- NZ Serious Fraud Office
- For more information about lotteries and gaming laws in New Zealand visit the Department of Internal Affairs website.
Germany
- mailbox@datenschutz-berlin.de . Also see Daten Schutz.
Hong Kong
Korea
- spamcop@kisa.or.kr. Also see the Korea Spam Response Center
Malaysia
- Malaysian Communications and Multimedia Commission for Malaysian spam
Netherlands
Norway
- Police Economic Crime Unit, Norway (press "Bedragerier")
United Kingdom - UK, Great Britain, England, Scotland, Wales, Northern Island, etc.
- Metropolitan Police, London
- Office of Fair Trading, London
- www.ripofftipoff.net
United Kingdom
- See this page for information about reporting scams in the UK.
- You may also find this master list of contact information for many different UK government agencies useful.
For a comprehensive list of national and international agencies to report scams, see this page.