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Your AT&T Wireless Bill is Ready to View - Email Scam - A Scammer is Phishing for Your Identity

Identity Theft Scams
The AT&T Wireless "Fraud Protection Alert" Scam
Redirects to spoofed (Fake) website: http://lbn.emiks.pl/PGAfg3dF/index.html

You may have received an email like the one below that looks very authentic, like it came from AT&T Wireless, or a phone call about the same subject. Notice they claim you owe a huge amount (for a monthly cell phone bill!).  In this example, the scammer claims $1720.40 is owed.

This is an attempt to get you to enter confidential information (typically a social security number, name, address, bank account information, etc., to allow the scammers to steal your identity and open credit cards in your name.

This email was not sent by AT&T Wireless; AT&T Wireless  is a victim as well. This is referred to as spoofing (making a fake email that looks legitimate, "phishing" (when by email) or "vishing" (when by telephone). If you receive an email similar to the one below, DO NOT click on the link, and do not enter any information on the forms there.

The website that the link leads to is a spoof; a fake website, not created by AT&T Wireless. It goes to a variety of URLs, including http://lbn.emiks.pl/PGAfg3dF/index.html, not AmericanExpress.com! When you enter the information they ask for, you will simply be handing the thieves the keys to your bank accounts.  That is how spoofing, phishing and vishing works.

Remember, no reputable business would send you an email or a phone call requesting your personal account information. Any such email you receive asking for this information should be considered phony and brought to the attention of the business being 'phished'.

Anytime you need to go to a website for your bank, credit card companies or other personal, financial or confidential information; do not follow a link in an email; just type their address in your browser directly (such as www.ATT.com )

Below are actual phishing emails that started circulating in early 2012. We have disabled the links to the phisher's website, which is a variety of URLs, including http://lbn.emiks.pl/PGAfg3dF/index.html

It is possible that the owners of the website ( http://lbn.emiks.pl/PGAfg3dF/index.html) are not involved, and that their server has been hacked, but the fact remains that this is the address the scam  goes to.

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att.com | Support | My AT&T Account   Your wireless bill is ready to view   Dear Customer, Your monthly wireless bill for your account is now available online. Total Balance Due: $1720.40 Log in to myAT&T to view your bill and make a payment. Or register now to manage your account online. By dialing *PAY (*729) from your wireless phone, you can check your balance or make a payment - it's free. Smartphone users: download the free app to manage your account anywhere, anytime. Thank you, AT&T Online Services att.com Contact Us AT&T Support - quick & easy support is available 24/7.       Get Peace of Mind Set up secure AutoPay from your checking account. Learn more Go Paperless Save time, money and the environment. Learn more Online Deals! Shop the Best Deals in your area for Phone, TV, Internet and Wireless. Learn more     Device Tutorials Information specific about your phone Smart Controls Block calls, set mobile purchase limits, manage usage, and more Payment Arrangements Explore your options for arranging a payment plan   PLEASE DO NOT REPLY TO THIS MESSAGE

'2012 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other AT&T marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. Subsidiaries and affiliates of AT&T Inc. provide products and services under the AT&T brand. Privacy Policy

 

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What is Phishing?

Phishing is an attempt by an individual or group to solicit personal information from unsuspecting users by employing social engineering techniques. Phishing emails are crafted to appear as if they have been sent from a legitimate organization or known individual. These emails often attempt to entice users to click on a link that will take the user to a fraudulent website that appears legitimate. The user then may be asked to provide personal information such as account usernames and passwords that can further expose them to future compromises. Additionally, these fraudulent websites may contain malicious code.

Learn More About Phishing

The following documents and websites can help you learn more about phishing and how to protect yourself against phishing attacks.

• Avoiding Social Engineering and Phishing Attacks
• Protecting Your Privacy
• Understanding Web Site Certificates
• Anti-Phishing Working Group (APWG)
• Federal Trade Commission, Identity Theft
• Recognizing and Avoiding Email Scams

Methods of Reporting Phishing Email to US-CERT

• In Outlook Express, you can create a new message and drag and drop the phishing email into the new message. Address the message to phishing-report@us-cert.gov  and send it.
• In Outlook Express you can also open the email message^* and select File > Properties > Details. The email headers will appear. You can copy these as you normally copy text and include it in a new message tophishing-report@us-cert.gov .
• If you cannot forward the email message, at a minimum, please send the URL of the phishing website.

* If the suspicious mail in question includes a file attachment, it is safer to simply highlight the message and forward it. Some configurations, especially in Windows environments, may allow the execution of arbitrary code upon opening and viewing a malicious email message.

For more information about phishing, see this page.

 

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For a comprehensive list of national and international agencies to report scams, see this page.